Complete emergency contacts and services in Monaco

Emergency Services in Monaco

Monaco provides comprehensive emergency services with 24-hour availability. All residents and visitors should maintain knowledge of emergency contact numbers for quick response during emergencies.

Primary Emergency Numbers

Emergency hotlines (immediate response):

• Police (Gendarmerie): 17 (France) or +377 93 15 30 15 (Monaco direct)
• Ambulance (SAMU): 15 (France) or +377 97 97 97 97 (Monaco direct)
• Fire (Pompiers): 18 (France) or +377 93 50 50 50 (Monaco direct)
• Monaco Emergency Dispatch: +377 93 15 30 15 (coordinates all emergency response)

International emergency: +33 4 9215 3015 (from abroad)

Police Services

Monaco Police:

• Gendarmerie Nationale (French national police)
• Local community policing
• Crime reporting and investigation
• Traffic law enforcement
• Tourist assistance and support

Non-emergency police:

• Report theft or property crime
• File police reports for documentation
• Community service requests
• Assistance and guidance
• Crime prevention advice

Key locations:

• Central police headquarters (La Rousse area)
• Community police stations
• Highway patrol presence
• Port police and maritime security

Medical Emergency Services

Ambulance and emergency medicine:

• SAMU (Service d'Aide Médicale Urgente)
• Paramedic-staffed ambulances
• Emergency medical assessment
• Hospital transport
• Dispatch through 15 or 112 (EU)

Emergency response:

• 5-10 minute typical response time
• Professional medical personnel
• Advanced life support capability
• Hospital coordination
• Patient documentation

Fire and Rescue Services

Pompiers (Fire Service):

• Emergency fire response
• Rescue operations
• Medical emergency assistance
• Traffic accident response
• Environmental hazard management

Services provided:

• Building fire suppression
• Vehicle extrication
• Water rescue operations
• Chemical hazard response
• Building safety assessment

Hospital Emergency Departments

Main hospital:

• Princess Grace Hospital (CHPG)
• 24-hour emergency department
• Trauma and critical care
• Advanced diagnostic facilities
• Multi-specialty services

Contact:

• Phone: +377 93 97 97 97 or use emergency numbers
• Address: Avenue Pasteur, Monaco
• Emergency entrance clearly marked
• Parking available for emergencies
• International patient accommodations

Other medical facilities:

• Private medical clinics
• Urgent care centers
• Dental emergency services
• Poison control consultation

Poison Control

Poison emergency:

• Call ambulance (15) or police (17)
• Provide substance and exposure information
• Antidote and treatment available
• Professional toxicology expertise
• International poison database access

Specific Emergency Scenarios

Traffic accidents:

1. Call police (17) or emergency (112)
2. Activate hazard lights
3. Set up warning triangles
4. Move to safety if possible
5. Collect witness information
6. Document scene photos if safe

Medical emergencies:

1. Call ambulance (15) or police (17)
2. Perform CPR if trained
3. Use defibrillator (AED) if available
4. Provide medical history
5. Have identification ready

Fire or building hazard:

1. Call fire service (18) immediately
2. Evacuate building completely
3. Account for all persons
4. Meet firefighters for building information
5. Do not re-enter building

Serious injury or trauma:

1. Call ambulance (15) immediately
2. Do not move victim if spinal injury possible
3. Control severe bleeding if trained
4. Position recovery position if unconscious
5. Stay with victim until ambulance arrives

Non-Emergency Services

Medical:

• Health Line: Information and guidance
• Doctor on-call services
• Pharmacy emergency service
• Dental emergency clinics
• Psychological crisis support

Administrative:

• Police station hours (typically 8:00-17:00)
• Community services available
• Government assistance
• Visa and documentation support
• Utility emergency contacts

Tourist Assistance

For visitors:

• Tourist information (multilingual)
• Hotel concierge emergency coordination
• Lost passport/documents assistance
• Transportation emergency support
• Language interpretation available

Utility Emergencies

Gas emergency:

• Monaco Energy: Emergency line available
• Smell of gas: Evacuate immediately
• Call utility emergency number
• Do not use electrical switches
• Wait for professional assessment

Electricity emergency:

• Monaco Energy emergency
• Power outage reporting
• Electrical hazard reporting
• Water heating emergency
• HVAC emergency services

Water emergency:

• Water company emergency line
• Burst pipe reporting
• Flooding emergency
• Water contamination report
• Building water damage

Maritime and Port Emergency

Coast Guard:

• Port police emergency
• Maritime rescue services
• Boat distress support
• Harbor emergency response
• Marine environmental hazard

Consular Assistance

Foreign nationals:

• Embassy/Consulate contacts
• Consular emergency assistance
• Documentation replacement
• Legal representation resources
• Repatriation services if needed

Major embassies/consulates:

• French Embassy (closest)
• UK Consulate
• US Consulate (France)
• Contact numbers through French listings

Insurance and Medical Information

Health insurance:

• European health insurance (EHIC)
• Private health insurance coverage
• Emergency coverage verification
• Hospital admission documentation
• Insurance company emergency numbers

Coverage documentation:

• Insurance ID card
• Policy number and details
• Emergency contact information
• Preferred hospital designation
• Pre-authorization requirements

Practical Emergency Preparation

Home preparation:

• Post emergency numbers prominently
• Maintain first aid kit
• Know utility shut-off locations
• Have emergency contact card
• Smoke and carbon monoxide detectors

Personal preparation:

• Medical alert information
• Medication and allergy information
• Blood type documentation
• Emergency contact information
• Important medical history

Communication During Emergencies

Language considerations:

• English spoken in emergency services
• Multilingual dispatchers available
• Interpretation services available
• Translation assistance for documentation
• International emergency procedures

After Emergency Response

Follow-up:

• Hospital discharge instructions
• Follow-up appointment scheduling
• Medical report obtainment
• Insurance claim processing
• Incident documentation and reporting

Key Emergency Numbers Summary

Important Reminders

• Stay calm and provide clear information
• Keep emergency numbers accessible
• Know your location/address precisely
• Do not hang up until dispatcher confirms
• Follow dispatcher instructions carefully
• Professional help is minutes away

Key Takeaways

• Monaco has professional, well-coordinated emergency services
• Multiple ways to reach services (French and Monaco numbers)
• Hospital and emergency facilities excellent quality
• Response times typically very quick
• Keep emergency numbers posted at home and on phone