MonGuichet and online government services in Monaco

Monaco's digital government services

Monaco has been steadily digitising its public services through the MonGuichet platform and the broader Extended Monaco digital transformation programme. For residents, this means an increasing number of administrative tasks can be handled online rather than in person.

MonGuichet portal

MonGuichet (monguichet.mc) is the central online platform for interacting with Monaco's government services. Through MonGuichet, you can:

• Request official documents (birth certificates, residency certificates, etc.)
• Submit declarations (change of address, civil status updates)
• File administrative applications (permits, authorisations)
• Track the progress of pending applications
• Access information about government procedures and requirements
• Pay certain fees and charges online

The portal is designed as a one-stop shop, consolidating services that previously required visits to different government departments.

Creating an account

To access personalised services on MonGuichet, you need an MConnect digital identity:

1. Visit monguichet.mc and select the registration option
2. Provide your personal details and Monaco residence card information
3. Verify your identity through the MConnect verification process
4. Set up your login credentials (email and password)
5. Activate your account via the confirmation link

Once activated, you can log in to access your personal dashboard, submit requests and track their status.

Key services available online

For residents

• Certificate of residency requests
• Change of address declarations
• Civil status document requests
• Parking permit applications
• School enrolment procedures (some steps)

For businesses

• Company registration procedures
• Employer declarations
• Licence and permit applications
• Tax-related filings

For visitors

• Some tourist information and event booking
• General information about Monaco's services

Other digital services

Beyond MonGuichet, Monaco offers several other digital tools:

• Monaco Mairie app: municipal services and local information
• CAM app: real-time bus tracking and schedules
• SMEG online portal: electricity and gas account management
• Monaco Telecom MyMT app: phone and internet account management

Tips

• The portal is primarily in French, so basic French administrative vocabulary is helpful
• Keep your MConnect credentials secure; they provide access to personal government data
• For complex procedures, you may still need to visit the relevant office in person
• Response times for online requests vary; check the portal for estimated processing times
• If you encounter difficulties, the accueil (reception) services at government offices can assist