Tax and Social Administration Contacts for Businesses in Monaco

Overview

Monaco businesses need to interact with several government agencies for tax, social security, and labour compliance. This directory provides key contact information and guidance for reaching the appropriate authorities.

Department of Tax Services (Service des Contributions)

Responsibilities

• Corporate taxation (ISB - corporate profits tax)
• Value Added Tax (VAT/TVA)
• Individual income tax (if applicable)
• Tax returns and declarations
• Tax payment processing
• Audit and compliance

How to Contact

Via MonGuichet:

• Website: www.monguichet.mc
• Online filing and payments
• Document upload
• Account management

Via MonServicePublic:

• Website: www.monservicepublic.gouv.mc
• Directory of contact numbers
• Office locations
• Service hours

In Person:

• Official office location available through MonServicePublic
• Appointment booking recommended
• Bring documentation and identification

Services Offered

• Tax return filing (online or in person)
• Tax debt payment arrangement
• Refund processing
• Information and guidance
• Audit support

CCSS (Caisse de Compensation des Services Sociaux)

Responsibilities

• Employee social security registration
• Employer social contribution collection
• Wage-related benefit administration
• Maternity, sickness, disability, old age benefits
• Workplace accident insurance (CAMTI/CARTI for self-employed)
• Family benefit administration

How to Contact

Via MonGuichet:

• Website: www.monguichet.mc
• Online employer account management
• Contribution payment
• Employee declarations

Via MonServicePublic:

• Website: www.monservicepublic.gouv.mc
• CCSS office location and phone
• Service information
• Hours of operation

Employer Services:

• Direct employer helpline (available through MonServicePublic)
• On-site visits available for complex matters
• Training sessions for new employers

Services for Employers

• Employee registration: Register new employees
• Payroll contributions: Calculate and process contributions
• Wage verification: Declare actual wages paid
• Benefit administration: Request benefits on behalf of employees
• Compliance support: Audit support, documentation verification

Labour Inspectorate (Inspection du Travail)

Responsibilities

• Workplace safety and occupational health
• Labour law compliance (contracts, hours, rest periods)
• Discrimination and harassment issues
• Workplace disputes and mediation
• Wage and working condition verification
• Training and employment regulations

How to Contact

Via MonServicePublic:

• Website: www.monservicepublic.gouv.mc
• Labour Inspectorate office contact
• Phone directory
• Complaint procedures

In Person:

• Office location available through MonServicePublic
• Appointment recommended
• Bring documentation

Services

• Consultations: Guidance on labour law compliance
• Inspections: Workplace audits and compliance verification
• Dispute mediation: Assistance in resolving employer-employee disputes
• Complaint investigation: Review of workplace violations
• Training: Information sessions on regulatory requirements

Business Development Agency (Agence de Développement Économique)

Responsibilities

• Company registration and updates (RCI)
• Business licensing support
• Beneficial owner declarations
• NIS number assignment
• Regulatory information
• Business support services

How to Contact

Address: 9 rue du Gabian, 2nd Floor Principality of Monaco

Phone: (+377) 98 98 98 00

Hours: Check MonServicePublic for current hours

Services:

• Company registration assistance
• RCI updates and renewals
• Official certificate requests
• Business formation guidance
• Regulatory compliance support

Monaco Statistics Institute (IMSEE)

Responsibilities

• National business identification number (NIS)
• Statistical data collection
• Business classification (NACE codes)
• Census and survey data
• Official statistics publication

How to Contact

Via MonServicePublic:

• Website: www.monservicepublic.gouv.mc
• IMSEE contact information
• NIS assignment
• Classification queries

NIS Assignment:

• Required at company registration
• Applied for through Business Development Agency
• Used for all official business identification

Utility and Other Service Providers

Public Services to Set Up

• Water, electricity, gas: Service providers (contact through property management)
• Telephone/internet: Local providers
• Postal service: La Poste Monégasque
• Waste management: Municipal services

Professional Services to Arrange

• Bank account: Multiple banks operate in Monaco
• Accounting/bookkeeping: Professional accountants and bookkeepers
• Legal services: Monaco law firms
• Insurance: Business liability and professional indemnity insurance

Important Documents to Prepare

When contacting authorities, have ready:

• Company information: Name, RCI number, NIS number
• Identification: Personal ID or passport
• Registration documents: Articles of association, by-laws
• Financial documentation: Recent accounts, tax returns
• Payroll information: Employee lists, wage details (for CCSS)
• Specific documentation: Varies by query

Online Services (MonGuichet and MonServicePublic)

MonGuichet

Website: www.monguichet.mc

Services:

• Tax filing and payment
• Social contribution payment
• Document requests
• Administrative declarations
• Employer account management

Access:

• Create account with email
• Use credentials for all online services
• Password-protected portal
• Secure payment options

MonServicePublic

Website: www.monservicepublic.gouv.mc

Services:

• Directory of all government services
• Contact information for all agencies
• Service descriptions
• Forms and documents download
• Hours and appointment information

Contact Summary Table

Tips for Contacting Authorities

Prepare Thoroughly

• Have all relevant documents ready
• Know your specific question or need
• Prepare RCI number, NIS, and company name

Choose Your Channel Wisely

• Online: Most efficient for routine filings and payments
• Phone: For quick questions (via MonServicePublic directory)
• In-person: For complex matters or if online options unavailable
• Email: For formal requests (address via MonServicePublic)

Plan Ahead

• Don't wait until deadlines to contact agencies
• Allow time for processing
• Book appointments for in-person visits
• Keep records of all communications

Follow Up

• Keep records of submissions
• Request confirmation of receipt
• Follow up on time-sensitive matters
• Document responses for compliance records

Important Notes

• Operating hours: Agency hours may vary; check MonServicePublic
• Appointments: Some services require advance booking
• Languages: Official language is French, but English assistance may be available
• Fees: Some services incur nominal fees; confirm in advance
• Processing times: Vary by service; plan accordingly
• Digital access: Most services favor online submission
• Representation: You may have a professional representative contact agencies on your behalf

Note: This page is an informational resource based on official Monaco sources and does not replace professional legal, tax, or accounting advice.